Frequently Asked Questions
Discover everything you need to know about shopping at David Koma online.
How do I determine my size for David Koma garments?
Each product page features a detailed size guide. Our collections typically follow UK sizing. If you are between sizes, we recommend selecting the larger size for structured pieces or contacting our customer service for specific garment measurements.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. Additionally, we offer digital payment options such as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
What is your international shipping policy?
David Koma offers worldwide shipping via premium couriers. Delivery times vary by region, typically ranging from 2 to 5 business days. Please note that international orders may be subject to local customs duties and taxes upon arrival.
How can I return or exchange an item?
You may return items within 14 days of receipt, provided they are in their original condition with all tags attached. Please visit our Returns Portal to generate a prepaid shipping label. Exchanges are subject to stock availability.
Are your products authentic?
Yes, all products purchased through our official website are 100% authentic David Koma designs. Each piece is crafted with the highest quality materials and undergoes rigorous quality control at our production facilities.
Can I modify or cancel my order after it has been placed?
Because we aim to process orders as quickly as possible, we can only accommodate modifications or cancellations within one hour of order placement. Please contact our support team immediately if you need to make a change.